What our customers say about us

Dear all at GAT Fires.

I don't usually write thank you letters but in this case I feel I must. We shopped around for along time before we went to yourselves at GAT Fires but i have to say what a fantastic experience it has been. From Steve who came round first to quote & carefully explained what would be involved in fitting a stove into our old house, to the two very polite installers who arrived on time & installed our Stove to the highest standard with great attention to detail & neatness.


I thank you all & would recommend GAT Fires in the future


Mr and Mrs C



Just a few lines to say a big thank you to both your company and your staff for the terrific service you have provided regarding the installation of our log burner. Having to have the chimney breast opened up ,quite frankly was not something I was looking forward to.. However your two installers were totally professional, polite and super efficient. The infill to the breast was removed cleared away and cleaned without any fuss. The opening was rendered, and the chimney swept, liner installed and log burner installed all without fuss. The operating instructions were clearly explained . All in all a very professional job of work. Both my wife and l are extremely pleased with your company, and would not hesitate to recommend you to all.


Once again a huge THANK YOU.      


Regards John ,Janet FitzGerald

I would just like to say a big thank you to all at GAT.


We shopped around for ages before we found you and compared many burners and many suppliers
I have to say that all the other suppliers we went to were not only much more expensive, sometimes twice the price, but their customer service bore no comparison to yours either.  
Steve, who did the survey was excellent and nothing was too much trouble we have even called him up some six months since the installation and he is always ready and willing to offer help and advice.
The fitters turned up on time and that is saying something these days, did a quick, polite professional neat job and cleared up after themselves.
GAT,’ does what it says on the tin’ as they say.  
I have no hesitation in recommending you to other people.  Please use my recommendation in any way you see fit. 
Many thanks again.
Kind Regards. Leigh Hardwick - Ninfield.
Hi All at GATFire,

I just wanted to say a big thank you to Steve, for being so patient when he visited us Twice to discuss our fitting options.
Also thanks to Paul the fitter for doing such a great job.


Best Regards

Mr & Mrs Roberts - Hextable
hi Gatfire people, just a thank you for your great showroom to fitted service. to coin common vernacular, well 'appy cannot wait for winter, snow, blizzards bring it on!
Mr Grieve - Essex
As you can see, my wood burner looks beautiful, roll on winter!...never thought I would ever say that.
I have had great service from start to finish, took me a long time to decide which one to go for, no one pressurised me with phone calls or anything like that, which I liked, I just got smiles when I went to finally order. I didn't have to wait long for delivery,  the guys arrived, put the whole thing in and made a brilliant job of cleaning up after.
I will be recommending you to any one who wants a wood burner...my son maybe next, just moved house and after seeing mine they now want one!

Mrs Jacobs - Kent 

Thank you so much for providing and installing my lovely wood burner.

The guys are professional and helpful and go beyond just putting it in and leaving.
I would definitely recommend using a local company like this.
Ms Brown

We would like to say that we had our log burner installed yesterday by GATFire, we thought we would drop you a line to thank you and to say how professional the Installers were.  They were both polite and friendly and worked really hard from the moment they arrived at our house putting down protection on the carpets.

They were a credit to the company, we will recommend you to our friends and family.

Bob and Sarah
Many thanks for your excellent service,attention to detail second to none ! My fire place was left better than when they started, alarm was fitted and they even spray painted my stove,it now looks brand new,polite ,helpful,highly rated.

I would like to send my thanks to all of you.


From the initial enquiry, through my very boring questions and discussions to selecting the right stove - you always assisted me extremely well.


Installation day was yesterday and I again want to say thanks for a very professional team - everything went well and im up and running burning already, your team not only installed well, they cleared away well and probably left my house cleaner that when they arrived .... Well done I am totally pleased with the whole thing.


Mr B - Kent 

We are very happy with the work that was done, they were very meticulous in meeting our requirements and it looks fantastic.







15 Stock Road 
Southend on Sea 
SS2 5LR 



tel. 01702 715161



The Granary Shop 
11 Foremans Walk 
High Street
TN27 9NE


tel. 01580 720733

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